Terms of service

OOPS IT’S YOURS

TERMS OF SERVICE

Effective Date: October 14, 2026

Welcome to Oops It’s Yours! We’re excited to bring you the thrill of mystery, surprise, and unexpected treasures. These Terms of Service govern your use of our website, online store, social media sales platforms, and any purchases made from Oops It’s Yours.

By accessing our website or purchasing from us, you agree to the following terms. Please read them carefully before placing an order.

1. ABOUT OOPS IT’S YOURS

Oops It’s Yours is a mystery box company offering curated boxes containing a variety of items that may include products from overstock inventory, returned merchandise, undelivered shipments, unclaimed mail, and other assorted goods.

Our goal is to provide an exciting shopping experience where every box brings the possibility of discovering something unexpected.

2. THE MYSTERY BOX EXPERIENCE

The contents of our mystery boxes are intentionally undisclosed before purchase. By purchasing a mystery box, you acknowledge and agree that:

  • You are purchasing a mystery experience, and the exact contents are not guaranteed or disclosed in advance.
  • Items may vary in brand, style, size, color, condition, quantity, and retail value.
  • Boxes may contain new, unused, open-box, returned, overstock, or previously handled merchandise, depending on the items available.
  • Not every box will contain high-value or name-brand merchandise.
  • The value, desirability, and usefulness of items are subjective and may differ from customer to customer.
  • Duplicate, discontinued, seasonal, or unexpected items may be included.
  • Specific products, brands, sizes, or categories are not guaranteed unless expressly stated in the product listing.

Our boxes are sold for the mystery and potential value of their contents. We do not guarantee that the combined retail value of the items will exceed the purchase price.

3. PRODUCT DESCRIPTIONS AND PHOTOGRAPHS

Photographs, videos, and promotional materials may show examples of items, packaging, or previous boxes. Unless expressly stated otherwise, these images are illustrative only and do not guarantee the contents of a particular box.

We make reasonable efforts to describe our products accurately. However, because our inventory changes frequently, the exact items included in each mystery box may vary.

4. PRICING AND PAYMENT

All prices are listed in U.S. dollars unless otherwise indicated.

  • Payment must be completed before an order is processed.
  • We reserve the right to change product prices, promotions, and availability at any time.
  • Applicable taxes and shipping charges will be disclosed at checkout when applicable.
  • Orders may be canceled if payment is declined, suspected fraud is identified, or a product listing contains a material pricing or inventory error.
  • We reserve the right to refuse or cancel an order where permitted by law. If payment has already been collected for an order we cancel, we will issue an appropriate refund.

5. SHIPPING AND DELIVERY

We aim to process and ship orders within the timeframe stated on our website or product listing.

Shipping and delivery dates are estimates unless expressly guaranteed. Delays may occur because of carrier issues, weather, holidays, high order volumes, or circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply when an order is returned or requires reshipment because of an incorrect address supplied by the customer.

Once an order has been transferred to the shipping carrier, tracking information may be provided when available. Any shipping-related claims will be handled in accordance with applicable law and our Shipping Policy.

Please contact us promptly if your package is significantly delayed, arrives damaged, or appears to be missing.

6. RETURNS, REFUNDS, AND EXCHANGES

Because our products are mystery boxes, we generally cannot accept returns or exchanges simply because a customer dislikes an item, receives an unexpected item, or is dissatisfied with the mystery contents.

For additional details, please review our Refund and Return Policy.

7. ITEMS FROM UNCLAIMED OR UNDELIVERED SHIPMENTS

Some merchandise offered by Oops It’s Yours may originate from liquidation, overstock, returns, or undelivered-shipment inventory obtained through suppliers or other lawful sources.

We do not guarantee the original shipment history, original retail packaging, or provenance of any individual item unless specifically stated in its listing.

We do not intentionally sell merchandise that we know has been unlawfully obtained. We do not promise that a box will contain any particular item or type of merchandise.

Where applicable, identifying information, shipping labels, and personal information associated with previous shipments will be removed or handled appropriately before merchandise is resold.

8. PRODUCT CONDITION AND SAFETY

Product condition may vary. Some merchandise may be new, while other items may have damaged packaging, cosmetic imperfections, missing accessories, or signs of prior handling.

Customers should inspect products upon receipt and follow all manufacturer instructions and safety warnings.

If an item appears unsafe, recalled, counterfeit, or materially misrepresented, discontinue use and contact us immediately.

We do not knowingly represent an item as new or unused when we know that representation is inaccurate.

9. ORDER CANCELLATIONS

Please review your order carefully before completing checkout.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

10. LIVE SALES, SOCIAL MEDIA, AND PROMOTIONS

Oops It’s Yours may offer products through live selling events, social media platforms, online auctions, special promotions, or other sales channels.

Additional rules may apply to individual events, giveaways, auctions, or promotions. Any such rules will be communicated when applicable.

Purchases made through third-party platforms may also be subject to those platforms’ terms, policies, payment procedures, and dispute-resolution processes.

Customers are responsible for reviewing any additional rules presented before participating in a promotion or making a purchase.

11. INTELLECTUAL PROPERTY

All original content associated with Oops It’s Yours, including our business name, logos, slogans, graphics, photographs, website text, and promotional materials, is owned by or used with permission by Oops It’s Yours, except where otherwise indicated.

You may not reproduce, distribute, modify, or commercially use our original content without prior written permission.

Third-party trademarks and product names remain the property of their respective owners. Their appearance in merchandise listings does not imply sponsorship, endorsement, or affiliation.

12. CUSTOMER CONDUCT

When using our website or interacting with our business, you agree not to:

  • Use our website for unlawful purposes.
  • Submit false, fraudulent, or misleading order information.
  • Attempt to interfere with our website, payment systems, or business operations.
  • Impersonate another person or misrepresent your identity.
  • Engage in abusive, threatening, or harassing conduct toward our staff or representatives.

We reserve the right to restrict access or refuse service where legally permitted if these terms are violated.

13. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Oops It’s Yours will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.

Our products are sold subject to their descriptions, disclosed condition, and applicable consumer protections. We do not guarantee that every mystery box will meet individual preferences, expectations, or perceived value.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of another party’s rights.

This provision does not require you to indemnify us for our own unlawful conduct or for matters for which applicable law prohibits such responsibility.

15. PRIVACY

Your privacy matters to us. Information collected during purchases, website visits, or customer service interactions will be handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand what information we collect, how we use it, and when it may be shared.

16. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes in our business, website, products, or legal obligations.

Updated terms will be posted on our website with a revised effective date. Changes will apply as permitted by applicable law. Your continued use of our website after updated terms become effective constitutes acceptance of those changes where legally recognized.

17. GOVERNING LAW

These Terms of Service are governed by the laws of the state in which Oops It’s Yours is legally established, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in a court or other forum with appropriate jurisdiction, subject to applicable consumer protection laws.

18. CONTACT INFORMATION

If you have questions about these Terms of Service, an order, or our products, please contact us using the customer service information listed on our website.

Business Name: Oops It’s Yours

Website: oopsitsyours.com

Email: oopsitsyours@gmail.com

Business Address: 1560 W Tucson St Broken Arrow OK 74011

Thank you for shopping with Oops It’s Yours!

Meant 4 Them, Destined 4 You.
Every box holds a surprise. Every order brings a possibility.